Address: Boulevard Kukulkan Retorno Gucumatz, KM 17 LT 49 Segunda Etapa Zona Hotelera Cancún Quintana
Roo 77500 Mexico
Phone: 52 998/283-3800
Inspired by the greatness of contemporary Mexican architecture, the hotel is located
in a peaceful tropical oasis of exceptional natural beauty making this the ideal resort
for the whole family. Emporio Hotel & Suites Cancún offers the perfect combination
of features for your Mexican Caribbean dream vacation: the turquoise ocean with its
calm waters, soft white sands and beautiful sunsets. Escape to a delightful meeting
place with an atmosphere of rest and relaxation which will make your vacations a memorable
experience.
Resort Amenities
Activities
Accessibility
Resort Amenities
ATM/banking (Nearby)
Bar/lounge (Onsite)
Billiards or pool table (No)
Business center (Yes)
Car Rental (Nearby)
Concierge desk/services (Yes)
Conference facilities (Onsite)
Dry cleaning/laundry service (Onsite)
Fitness Center (Onsite)
Game room (Offsite)
Gift shops or newsstand (Yes)
Grocery Shopping Service (Yes)
Internet access in public areas (fees may apply) ()
Laundry facilities (Onsite)
Medical facility (Offsite)
Multilingual staff (Yes)
Nightclub (Offsite 6 Miles)
Onsite - Swimming pool - children's ()
Onsite - Swimming pool - outdoor ()
Onsite - Swimming pool - total number of pools ()
Onsite - Wave pool (No)
Poolside bar (Yes)
Safe-deposit box ()
Salon (Offsite 2 Miles)
Sauna (No)
Spa (Onsite)
Sport Courts / Grounds (Onsite)
Swimming pool (Onsite)
Television in lobby (Yes)
Activities
(Swimming) beach (Onsite)
Amusement Parks (12 Miles)
Beach (Onsite)
Beach facilities (Onsite)
Boating (Nearby)
Casino / Gambling (Nearby)
Child care (Onsite)
Children Activities (Onsite)
Cultural Sites (Offsite)
Entertainment / Nightlife (8 Miles)
Equipment Rentals (Onsite)
Golf (Nearby)
Historical Areas (12 Miles)
Lake (Nearby)
Natural Sites (9 Miles)
Parks/Zoos (9 Miles)
Playground (Onsite)
Scuba Diving (Offsite)
Shopping (8 Miles)
Snorkeling (Offsite)
Tennis (Onsite)
Volleyball (Onsite)
Wineries (Onsite)
Accessibility
Elevator: Yes
Hotel unit consists of two double beds. 1Bedroom units are composed of one king size
bed, two murphy beds in the living area, and full kitchen. Maximum occupancy is strictly
reinforced. 2Bedroom units consist in one bedroom with a King size bed and 2 murphy
beds in the living room & a second room with 2 double beds, and full kitchen;
if additional people in a 2bedroom a mandatory charge of US$40 per person, per night
plus taxes will be applied; only 2 extra people allowed.Family units (1bedroom 05/04)
are made of 2 connecting hotel units, one with king size bed and the second one with
2 double beds, no kitchen facilities. Maximum occupancy enforced.
Address: Boulevard Kukulkan Retorno Gucumatz, KM 17 LT 49 Segunda Etapa Zona Hotelera Cancún Quintana
Roo 77500 Mexico
Airport Information
Location
Airport Information
Cancun - CUN (10 Miles)
From Cancun Airport go to Blvd Kukulcan, return Gucumatz, km 17 Lot 49, 2nd stage
Hotel zone..
Location
Latitude: 21.0734
Longitude: -86.776
Car suggested to fully enjoy the area: No
It is the capital of the aquatic sports world, it has everything you can imagine under
the blazing sun. There are tours to various tourist places like the jungle, snorkeling,
water-skiing, diving, canoeing and fishing. Mexico's rich history is everywhere in
Cancun. Nearby you'll find carefully restored archaeological sites, including Tulum,
Chichen Itza and Coba Kohunlich. Discover the beauty of nature in the parks of Xcaret,
Xel-Ha and Tres Rios or meet crocodiles in Crococun.
CHECK-IN INFORMATION
Check-In: 15:00
Check-Out: 12:00
Check-In Days: Saturday (for 7-night stays)
CURRENT RESORT NEWS
Mandatory fee:
Mandatory Environment Tax is 73 local currency, . Only Credit Cards accepted. Mandatory
Environment Tax per reservation, per night.
Mandatory Usage Fee is 10.00 U.S.
dollars, . Only Credit Cards accepted. Foreigners must complete form & payment
at https://visitax.gob.mx prior to departure.
Mandatory Lodging tax is 5 %,
. Cash or Credit is accepted.
Policy restrictions:
Unit maximum occupancy is enforced.
Please check with resort for smoking policy.
Other Information:
Pet Information: No Pets. Please contact the resort directly regarding its ADA/general
service animal policy.
In preparation for your upcoming trip check for any vaccine and/or testing requirements,
travel restrictions, policies, or mandates related to Covid-19 to and from your destination.
Resources available online include, but are not limited to, government, airline, and
your host resort’s website.
Occupancy limits are strictly enforced: Violations could result in forfeiture
of the unit and/or other penalties.
The bell boys and maid gratuities are not included. Units thru RCI will not
have ocean views.
Kitchen Cleaning Service of US$20 per day must be requested by telephone (express
line). A penalty fee of US$75 will be charged upon check out if the kitchen was left
dirty and the cleaning service was not requested.
Resort offers New Years Eve Dinner that includes: Dinner & Show, Premium
drinks, party favors, a glass of sparkling wine for the toast, traditional 12 grapes,
music and dancing, dessert. Please contact hotel directly to find out current dinner
fee.
If you exceed the unit's maximum occupancy allowed, the cost for the extra person
is US$40 per person, per night plus taxes. Fee payable directly at the hotel. Resort
allows up to 2 additional people only in 2 bedroom units. 2 Bedroom units maximum
occupancy is 6 people.
RCI and its related entities shall not have any liability related to individual
resorts’ on-site COVID-19 testing (or absence of on-site COVID-19 testing).
RCI has no affiliation with Aquaworld, and makes no representations regarding
the safety of any service or off-site amenity offered by Aquaworld.
RCI recommends contacting your host resort as well as local, state and federal
websites for advisories regarding the NEW Smoking Law in Mexico.
Confirmation paperwork is required upon check-in at the resort.
Prior to travel, RCI recommends contacting your host resort as well as local,
state and federal websites for advisories that may impact your travel or vacation
experience.