Front desk onsite: Yes
Front desk opens at: 7:30am
Front desk closes at: 9:00am
Front desk open 24 hours: Yes
Resort Amenities
ATM/banking (Nearby)
Billiards or pool table (Yes)
Business center (Yes)
Concierge desk/services (No)
Currency exchange (Nearby)
Dry cleaning/laundry service (Nearby)
Fitness Center (Nearby)
Gift shops or newsstand (No)
Languages spoken onsite ()
Medical facility (Offsite 2 Miles)
Movie Rental ()
Multilingual staff (Yes)
Nightclub (Nearby)
Onsite - Swimming pool - total number of pools ()
Onsite - Wave pool (No)
Poolside bar (Yes)
Post Office (Nearby)
Spa (Nearby)
Sport Courts / Grounds (Offsite 15 Miles)
Steam Room (No)
Swimming pool (Onsite)
Television in lobby (No)
The resort is approximately 30 minutes from the Cancun airport. From the airport,
go straight for 1.5 miles, go over the bridge, and take the road to 'Zona Hotelera.'
After about 10 miles on Kukulcan Boulevard, you will come to a traffic light with
a sign for Pok-ta-Pok Golf Club. Turn left and continue for 1 mile to the end of
the road and the resort.
Shuttle service to the Airport: Yes
Location
Distance to major city in miles: 5
Distance to nearest town in miles: 5
Latitude: 21.1578
Longitude: -86.8266
Shuttle service to the Airport: Yes
Mandatory Usage Fee is 10.00 U.S. dollars. Only Credit Cards accepted. Foreigners
must complete form & payment at https://visitax.gob.mx prior to departure.
Mandatory
Environment Tax is 67.42 local currency. Only Credit Cards accepted. Per unit per
night.
Mandatory Security deposit is 100.00 U.S. dollars. Cash or Credit is
accepted. Security depsoit is $100 (refundable at checkout).
Mandatory Occupancy
tax is 14.00 U.S. dollars. Cash or Credit is accepted. Fee paid per unit per week.
Other Information:
Multi Floor With No Elevator Access: Yes
Pet Information: No Pets. Please contact the resort directly regarding its ADA/general
service animal policy.
Prior to travel, RCI recommends contacting your host resort as well as local,
state and federal websites for advisories that may impact your travel or vacation
experience.
Security deposit required upon check-in at the resort.
Prior to travel, RCI recommends contacting your host resort as well as local,
state and federal websites for advisories that may impact your travel or vacation
experience.
There is a 5% state lodging tax.
RCI has no affiliation with Aquaworld, and makes no representations regarding
the safety of any service or off-site amenity offered by Aquaworld.
RCI and its related entities shall not have any liability related to individual
resorts’ on-site COVID-19 testing (or absence of on-site COVID-19 testing).
In preparation for your upcoming trip check for any vaccine and/or testing requirements,
travel restrictions, policies, or mandates related to Covid-19 to and from your destination.
Resources available online include, but are not limited to, government, airline, and
your host resort’s website.
RCI recommends contacting your host resort as well as local, state and federal
websites for advisories regarding the NEW Smoking Law in Mexico.