Customer Reviews

95% of customers liked our service (226 reviews)

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Service Rating

Product Rating

Comment

07-Nov-2017

Excellent

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Excellent

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Resort: PESTANA VILLAGE

Service rating : Great accomodation not available elsewhere. Simple to book. Good use of Tesco vouchers.
Product : Wonderful gardens, spacious, well serviced apartment with access to full 5 star hotel facilities.

07-Nov-2017

Good

Plus

Excellent

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Resort: HOLLYWOOD MIRAGE CLUB

Service rating : Facilities and apartment fantastic and very clean, I would have given 5 stars but have not due to the checking in and out process at the resort, people queuing all over the reception with only two staff receptionists working. The receptionist that checked us in was rather rude and not welcoming and gave no information on buses, safe keys etc but I would put this down to the pressure she was under. All other staff were fantastic
Product : Fantastic and very clean resort, will definitely return

16-Oct-2017

Excellent

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Excellent

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Resort: HOLLYWOOD MIRAGE CLUB

Service rating : the apartments were lovely, we had a room by the quiet pool. They were spotless towles and bed linen changed regulary. Staff were very friendly and helpful
Product : Amazing apartments spotlessly clean, entertainment was fantastic staff were very polite and friendly

16-Oct-2017

Excellent

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Excellent

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Resort: SILVER LAKE RESORT - SILVER POINTS

Service rating : Enjoyed the facilities - First class!
Product : Excellent value - Great location

03-Sep-2017

Poor

Minus

Poor

Minus

Resort: CLC THE PARADISE CLUB

Service rating : Customer support was hard work and the they spoke poor English. When we arrived at the hotel it took a while to find the booking as this was not under apartments4u but a different company name. The price of the accommodation has more than doubled since last year.
Product : We have stayed here 3 times now with friends and have enjoyed it each time. We have found that rooms have declined over this time and the rooms desperately need air conditioning.

25-Aug-2017

Excellent

PlusPlus

Poor

Minus

Resort: CLC THE PARADISE CLUB

Service rating : No problems with purchase at all
Product : No air con in apartment, and resort dated

23-Aug-2017

Excellent

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Excellent

PlusPlus

Resort: VILLAGE HEIGHTS GOLF RESORT

Service rating : The staff was really kind, the service was great, and the foods were incredibly delicious. We really liked the way that the apartment was furnished in a vintage style. We enjoyed our holiday here. Thank you!
Product : The staff was really kind, the food was incredibly awesome. The apartment was furnished in a really nice vintage style. Totally recommend it. Thank you!

16-Aug-2017

Excellent

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Excellent

PlusPlus

Resort: HOLIDAY CLUB HANNUNKIVI

Service rating : Все было замечательно.
Product : Цена соответствует качеству.

10-Aug-2017

Excellent

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Excellent

PlusPlus

Resort: SUNSET BAY AT TORVISCAS

Service rating : Extremely friendly & swift check-in. Room was ready upon arrival. Reported a small issue to reception & this was addressed within 15 minutes.
Product : Fabulous 2 bedroom apartment

09-Aug-2017

Excellent

PlusPlus

Excellent

PlusPlus

Resort: CLUB OLYMPUS AT GARDEN CITY

Service rating : The apartment and the service and helpfulness of the 24 hour reception staff was brilliant! They couldn't do anything more to go out of their way to help you. The pool bar and pool is also top class where you will want to spend most of your time! The lifeguard means that it is a great place for children to play.
Product : The apartment was clean and very spacious. Exactly what we needed.

27-Jul-2017

Excellent

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Excellent

PlusPlus

Resort: HOLLYWOOD MIRAGE CLUB

Service rating : Apartments4you easy to book apartments were perfect and check in and out so smooth.
Product : Apartments perfect had booked one bedroom apartment was excellent and the 2 bedroom apartment was amazing with a stunning view over the pool and terrace area. Apartments very clean and well equipped. Facilities and entertainment staff very good all in all a perfect holiday spot.

27-Jul-2017

Good

Plus

Good

Plus

Resort: GEMUENDER FERIENPARK SALZBERG

Service rating : Really good quality accommodation with friendly staff. Scrupulously clean. Small but well equipped gym, sauna and launderette. Good value for the price. The only problem is the location which is rather remote.
Product : Good value but rather remote

06-Jul-2017

Good

Plus

Poor

Minus

Resort: CLUB MARINA

Service rating : the apparments were very good but the pool side was very nosiy in the afthernoon
Product : because we like to have a quite relax in the afternoon and there there kids running around out of control but all the rest was excelinet it was very clean and staff were very fireandly

06-Jul-2017

Excellent

PlusPlus

No Rating

Resort: LA QUINTA PARK

because we loved every thing about it nice friendly staff very clean staff very helpful just loved the pool just a lovely and peaceful holiday will be back gave us our room before our time which was very helpful lovely white towels and sheets

03-Jul-2017

Excellent

PlusPlus

Excellent

PlusPlus

Resort: SANTA BARBARA GOLF & OCEAN CLUB II

Service rating : Apartments with a view of the sewage works, along with the smell from them ,is not very enticing, but other apartments might be better
Product : Nothing to say, its really good value

03-Jul-2017

Good

Plus

Excellent

PlusPlus

Resort: CLUB LAS CALAS

Service rating : I asked a question about availability, they replied promptly, I accepted the deal
Product : Prompt service, no problems

20-Apr-2017

Excellent

PlusPlus

No Rating

Resort: FAIRWAYS CLUB

Everything about the apartments was superb. The staff went out of their way to help you, the apartments and complex were immaculately clean and the daily activities were not invasive if you, like me, preferred not to take part.

12-Apr-2017

Good

Plus

Excellent

PlusPlus

Resort: CLUB LAS CALAS

Service rating : I Would like the booking window to be greater than 12 months
Product : The resort was excellent and the staff were extremely helpful would stay here again

04-Mar-2017

Excellent

PlusPlus

Excellent

PlusPlus

Resort: ROYAL PARK ALBATROS CLUB

Service rating : Very clean apartment, great location and the pool, bar, childrens play rooms were fantastic. The complex felt safe and looked very well managed, all freshly painted and very well kept gardens.Complex had a relaxed atmosphere and the activities held by the entertainment co-ordinator, around the pool area, really helped to keep the children happy. There was a lovely mixture of families and older couples and it wasn't too busy (February half term). There were three supermarkets close by and the complex was situated on a bus route with two bus stops in walking distance which was very helpful and economical for visiting nearby Los Cristianos. And only 5miles from the airport made it very convenient for travelling. The marina, a few small stoney beaches and a couple of rows of restaurants and gift shops were a 5-10min walk away. The only thing we didn't like was the food in the restaurant at the sister hotel ,Golf Plaza, next door so we wouldn't go there to eat again. We didn't mind that there was no restuarant within our complex as there was lots of nice places to eat nearby and we liked preparing our own food in the self catering apartment as well. All of the staff we met were absolutely lovely and very helpful. This all made for a wonderful holiday.
Product : Easy to book and pay. With the £100 tesco clubcard voucher saving it made the apartment affordable and good value for money. However, the flights were expensive for February half term. We used the onsite shop a couple of times which was very convenient for essentials and fairly priced.

31-Jan-2017

Excellent

PlusPlus

No Rating

Resort: PEARLY GREY OCEAN CLUB

We were really pleased with our apartment at Pearly Grey and had a great holiday. Please let me know when you have other offers there.